Let’s Talk About Constructing A Trans-Inclusive Workplace
For most people, work-life is stressful. Imagine, an added weight of having to deny and subdue one of the critical…
How Is Artificial Intelligence Shaping The e-Commerce & Shopping Experience?
What is ecommerce? Ecommerce, or electronic commerce, encompasses all electronic transactions carried out on the web. Every time individuals and…
Manual vs Automated Customer Service: Which is better?
Believe it or not, not really that long ago, to engage in a restorative cup of coffee, you had to…
Over-Surveying Could Lead To Feedback Fatigue – How To Avoid It?
Customers are approached for customer feedback at any stage, and a lack of cross-channel teamwork has an effect on the…